El Pollo Loco
(Irvine, CA)

The Training Department of this fast-food industry leader needed to teach a diverse employee base a complex set of new cooking procedures, to ensure consistently high-quality chicken menu items at every restaurant location.

CVF helped our client achieve this goal by creating, producing and delivering a multi-part training video that captured the attention of the audience through explanation, demonstration, and repetition to maximize learning and lesson retention. The program – produced in both English and Spanish – featured live action video with male and female on-screen talent (shot on-location and in-studio), CGI (computer-generated imagery), and professional music.

Franchisee and employee response to the training video has been extremely positive. The videos are used extensively, and employees using it quickly master the complex new cooking procedures.